Privacy Policy for Krysavelonari
Learn more about how we protect your personal information and privacy.
Introduction to Privacy Policy
We are committed to protecting and respecting your privacy according to Malaysian standards and best practices. This policy outlines how we handle, process, and use your information transparently.
Review this policy to better understand the steps we take in handling your data, including your choices and rights regarding your personal details.
Information We Collect
We collect personal data you provide directly and automatically gathered information to improve our services. Data collected is kept secure and managed in compliance with Malaysian regulations.
Direct Information You Provide
- Submitting requests on our contact forms
- Participation in surveys or questionnaires
- Subscribing to our newsletter or updates
- Sharing feedback voluntarily with us
- Communicating with our team by email
Automatically Collected Information
- Device type and browser for optimization
- IP address to support our security
- Site usage analytics and visit frequency
- Device or location data for improvements
- Technical logs for error prevention
Use of Your Information
Your data is used exclusively for providing, improving, and supporting our services. We do not sell your personal data to third parties.
- Responding to your questions and requests
- Providing personal planning support
- Enhancing our website's functionality
- Protecting the security of our users
- Complying with legal obligations
- Communicating updates or changes
- Conducting anonymous site usage analysis
Privacy Focused: Your personal data is protected using secure methods, in line with Malaysia's Personal Data Protection Act. We regularly review our practices to safeguard your information at all times.
How We Share Data
We only share your data with trusted service providers for technical support, analytics, or legal requirements, ensuring all third parties comply with relevant data protection laws.
Third-Party Service Providers
We may work with partners who assist in maintaining website operations, analytics, or technical services. All providers are required to protect your data appropriately.
Legal Requirements
Your information may be disclosed when required by Malaysian law, court order, or government request.
Anonymous Statistics
Aggregate usage statistics may be processed to help us improve services without identifying individuals.
Your Data Rights
You have the right to access, correct, delete, object to, or restrict how we process your data, as granted by Malaysian data protection law.
- Request access to your stored data details
- Ask for correction of incorrect personal data
- Request deletion of stored personal data
- Receive a copy of your provided data
- Object to specific ways your data is used
- Limit processing of certain information
To exercise your rights or learn more, please contact us using the details provided at the end of this policy.
Data Security
We maintain robust technical and organizational security measures to prevent unauthorized access, data loss, or misuse of your information.
Technical Measures
- Encryption of personal data in transit
- Secure and access-restricted servers
- Frequent software security updates
- Ongoing security monitoring processes
Organizational Measures
- Staff receive regular data protection training
- Minimal access to sensitive details granted
- Clear procedures for data incident response
- Routine audits of privacy compliance
Data Retention
Personal information is kept only for as long as needed to fulfill your requests and meet legal obligations. Data is securely deleted when no longer needed.
- Stored for account and identity verification
- Kept for continuous service support
- Maintained for service correspondence
- Used for required transactions only
- Retained per opt-in preferences
Retention practices are reviewed regularly and updated securely.
International Data Transfers
If personal data is transferred outside Malaysia, we apply compliance safeguards and require all recipients to ensure privacy protections.
- Transfers only to countries with comparable safeguards
- Use of model contractual clauses when appropriate
- Verification of third-party data compliance
- Continuous review of transfer requirements
Cookies and Site Usage
We use cookies to support site functionality, performance measurement, and personalization. For details, refer to our separate cookie policy.
Types of Cookies We Use
- Support core website operation and navigation
- Monitor and improve site performance
- Customize experience as per preferences
- Enable added features for usability
You can manage cookie settings in your browser at any time.
Privacy Policy Changes
We review and update our privacy policy periodically. Updates will be posted here with a revised effective date.
- Notice banner on the website
- Direct notifications where applicable
- Posting update information at top of policy
- Providing a summary of major changes
We encourage users to check this page regularly for any updates.
Contact About Privacy
For questions or concerns about this policy or your data rights, reach us using our contact form.
Krysavelonari
Unit 1.01, Ground Floor, Menara Boustead, 10050 George Town, Penang Malaysia
Phone: +6016-922 9322
Email: content@krysavelonari.com
This privacy policy was last updated on November 27, 2025.
Effective from November 27, 2025.